Bridal

Cream Lexie B Heels

$135.00
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    The most super stylish pointed toe ethical high heel vegan court shoes in cream faux patent leather, with classic stiletto heel. A classic shape perfect for the ethical bride, will peek out of your hemline with pride!

    ♥︎ Stiletto heel of approx 9cm

    ♥︎ Pointed toe

    ♥︎ 100% vegan luxury Italian white damask fabric upper

    ♥︎ Breathable faux leather lining and resin sole

    ♥︎ 100% vegan PETA approved

    ♥︎ Beautifully handmade in Spain

    NEW ASSISTED RETURNS SERVICE

    We are now pleased to offer our new Assisted Returns Service :-) This service is available for a fee of $25 for up to 2 items, or $40 for more than 2 items. This amount will be deducted from your store credit or refund amount. Please note, you will need a printer to use this service. If you would like to use this service, email us at info@beyondskin.co.uk with the subject line Return Request from US/Canada and your Order Number and we will reply with further instructions :-) Please note, you are still free to use your own courier if you wish.

    We know it’s not easy to return items back to the UK from the US or Canada. To make up for this, once we receive your returned items, we will email you an exclusive gift code to receive $25 OFF your next Beyond Skin order! Please note, this code will only be valid on future purchases and not on the original order. If you have any difficulties returning your shoes at any point in the process, email us at info@beyondskin.co.uk and we’ll be on hand to help :-)

    Delivery

    Your shoes will be dispatched from the UK. We aim to dispatch your order the same day you place it, unless your order is processed after 2.00pm GMT in which case your order will be dispatched the following day (excluding weekends). For all our UK orders we use a National courier service. Please be aware that all deliveries need to be signed for by someone on arrival so if you know you won’t be at home, please select an alternative delivery address during your ordering process.

    Shipping Costs 

    ♥︎ Free standard shipping to US & Canada (6-9 working days to arrive)

    ♥︎ $15 International Express Delivery (2-5 working days to arrive)

    OVERSEAS

    All overseas orders will be sent by a signed-for courier service (some exclusions may apply). Please be aware that our product prices are exclusive of taxes and duties. As the recipient, you are liable for any import duties levied by the country you are shipping to; if taxes are applied payment is necessary to release your order from customs. Please note that orders to the USA that are under $800.00 do not have to pay taxes/duties. With international delivery please be aware it may take longer due to the occasional delays with customs, we wanted to warn you! All orders will need to be signed for by someone on arrival as proof of receipt.

    Your shoes will arrive carefully wrapped and cushioned in layers of recycled tissue paper and packaged in our beautiful hot pink or royal purple, branded recycled shoe boxes. Due to the delicate nature of our soles, we ask that the shoes be tried on either carpet or a towel, as otherwise they may not be suitable for return.

    Your shoes will arrive carefully wrapped and cushioned in layers of recycled tissue paper and packaged in our beautiful hot pink, branded recycled shoe boxes. Please try on your shoes on carpet or a towel and be careful of the soles underneath. If you have any problems with your pair of Beyond Skin's please do not hesitate to contact us at info@beyondskin.co.uk as your happiness is very important to us :-) We hope you love them! ♥︎

    RETURNS & EXCHANGES

    Due to the delicate nature of our soles, we ask that the shoes be tried on either carpet or a towel, as otherwise they may not be suitable for return. We cannot accept any returns that have been worn, marked or damaged. Thank you for understanding ♥︎ We love the shoes we make and hope that you are as happy with them as we are. However, if your shoes are not suitable in any way, follow the Returns instructions below to return your product to enable us to handle your return as quickly as possible:

    1. Please make sure you return your unworn, unmarked shoes within 30 days from the date on which they were delivered. Packaging must be original, undamaged and complete. If the box is damaged by attaching stickers or writing on the box, please be aware we will have to deduct £10, $10 or €10 from the refund.

    2. Carefully pop your shoes back in their box and fill out the form below with your name, order number and date of return. Once completed, please cut along the dotted line and place this bottom section in with your shoes to be returned so we know what to do with them.

    3. Please wrap the box in either the bag it came in or a different outer packaging so the box does not get damaged and can be used again, and pop our ready printed address sticker on the front, marking clearly on the outside package (please, not on the shoe box) “Returned Goods".

    4. When returning your goods we would recommend that you use the cheapest signed-for delivery service and obtain a proof of posting receipt from your Post Office. Unfortunately we cannot be held responsible for items that fail to reach us.      

    We're sorry ladies, but unfortunately we're unable to offer free returns postage currently. To ship your return, you may use your own courier if you wish. We recommend using the cheapest signed-for delivery service and clearly marking your parcel with “Returned Goods”.

    Alternatively, we are now offering a tailored Assisted Returns Service especially for our treasured customers in the US and Canada. This service is available for a fee of $25 for up to 2 items, or $40 for more than 2 items. If you would like an exchange, we can only accept this payment via PayPal. If you request a credit note or a refund, this amount will be deducted from the total credit note amount or refund amount. Please note, you will need a printer to use this service. If you would like to use this service, email us at info@beyondskin.co.uk with the subject line Return Request from US/Canada and we will reply with further instructions :-)

    We know it’s not easy to return items back to the UK from the US or Canada. To make up for this, once we receive your returned items, we will email you an exclusive gift code to receive $25 OFF your next Beyond Skin order! Please note, this code will only be valid on future purchases and not on the original order. If you have any difficulties returning your shoes at any point in the process, email us at info@beyondskin.co.uk and we’ll be on hand to help :-)

    Should you need to speak with someone with regards to your return please do not hesitate to contact info@beyondskin.co.uk quoting your name and order number or please call us on +44(0)1273 778837.

    Store Credit: If you’ve requested store credit, we will email you with a personal discount code for you to use at the check-out for your next order. You can use this code to purchase an exchanged pair of your choice. If your next order total is less than the amount of the code, you will receive a new code for the remaining value after your order. Store credit codes will be valid for one year after the date you receive it. Orders placed with a store credit code will have free shipping.

    Refund: Please return the shoes within 30 days of the date they were delivered in order to be eligible for a full refund. As long as the goods are not worn, marked or damaged and the packaging is original, undamaged and complete, we aim to refund our customers within 14 days of receipt of your goods but please be aware the amount may take up to 5 working days to appear in your account depending on your card provider. All refunds will be credited to the original customer's payment method (credit card or PayPal account), excluding shipping charges. Gift vouchers are non-refundable so if you are returning items bought with a gift voucher, your refund will be issued in gift vouchers. Refunds of international customs duties and sales taxes (if applicable) are excluded on shipments outside the EU. If we find that the product has not been returned to us in as-new condition, we reserve the right to refuse a refund on the item and the shoes will be returned to you.

    Sale Items: Please note sale items must be returned within 14 days of the date they were delivered to you in order to be eligible for a full refund. Any items returned to us after this date will only be eligible for a credit note.

    Promotion Returns: If you are returning an item from an order on which you used our Spend X, Receive a Y Gift Voucher promotion and you request a refund, you will no longer qualify for the promotion, as you would not have spent a total of X after the refund. Therefore you will have to pay the full price for the remaining items you keep. This excess will be deducted from your refund of the item you returned.

    Please send all returns and exchanges to this address:

    Beyond Skin Returns Department

    First Floor Studio

    59 Lansdowne Place

    Hove

    East Sussex

    BN3 1FL

    UK

    If you have any problems please do not hesitate to contact Beyond Skin HQ on +44(0)1273 778837 or send us an email to info@beyondskin.co.uk as we are more than happy to talk through returning or exchanging procedures with you. Your happiness is very important to us :). We hope you love your shoes ♥︎